FAQ

Licenses

If you do not find the answer to your question here, please contact us at support@logicimtech.com.

Yes.

All of our software licenses are perpetual, meaning you can use the software you purchased forever at no additional cost, in the environment it was built for.

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All upgrades for one year are included in your purchase, so you do not have to pay for any upgrade in that period. After the first year, you can renew the update service for an additional year at any time.

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Software Installation

Try the following:

  1. Save your work and close all Excel Windows.
  2. Click on the Windows Start Menu button.
  3. Navigate down to the XLGL group and open it.
  4. Click on Register in Excel.

If this does not solve the problem, you may have to remove the XLGL add-ins from the Disabled Items list in Excel:

  1. Open Excel.
  2. Click on Options.
  3. Click on Add-ins.
  4. Select Disabled Items from the Manage dropdown box at the bottom of the window.
  5. Click Go...
  6. Select the XLGL add-in(s) from the list and click on Enable.
  7. Click Close.
  8. Click OK in the Options window.
  9. Close Excel.
  10. Click on the Windows Start Menu button.
  11. Navigate down to the XLGL group and open it.
  12. Click on Register in Excel.
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