What is Logicim service plan time deduction policy?

The Logicim Service plan time deduction policy outlines how your support time is deducted from your Logicim service plan based on the experience level of the expert working on your Sage 50 Reporting request.

Related articles
How is the Logicim service plan time deducted when a Junior Logicim Reporting expert works on my request?
What happens when a Senior Logicim Reporting Expert works on my request?
Can you give me an example of how a Senior Reporting Expert work?
Who decides whether a Junior or Senior Expert works on my request?
Will I always get a Junior Expert to maximize my support time?
Why is Logicim implementing this policy?
Does the Logicim deduction policy apply to all service plans?
Where can I find more information about my specific service plan?

Edited: Tuesday, May 13, 2025

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