Frequently Asked Questions

How can I renew my Logicim XLGL Update subscription?

How can I get a quote for a Custom Report?

Can I use the software I purchased forever?

How much will it cost to have a custom report prepared for us?

Do I have to pay for updates?

Should I renew my Logicim XLGL Update subscription before SaaS becomes available?

Does Logicim XLGL work with Sage 50 cloud?

Download the latest Logicim XLGL version

How to resolve "Access is denied" issue when trying to connect to Sage 50 Canadian Edition

Where can I find the Logicim XLGL update improvements?

What is Logicim service plan time deduction policy?

How is the Logicim service plan time deducted when a Junior Logicim Reporting expert works on my request?

What happens when a Senior Logicim Reporting Expert works on my request?

Can you give me an example of how a Senior Reporting Expert work?

Who decides whether a Junior or Senior Expert works on my request?

I registered an account, but I did not receive any email.

How can I change the name or email address on my account?

Trying to activate Logicim XLGL on a computer and getting "too many activations" error

Where can I find my serial numbers in my Logicim account?

How can I get support?

How can I send troubleshooting information to support?